Services

How can our services help you?

b-next works in partnership with you to deliver a comprehensive range of services aimed at maximizing the value you can gain from our offering.

Professional exchange is important to us

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Our workshops are led by industry experts and cover key market surveillance topic areas to ensure you get the maximum performance and return on investment from CMC:Suite.

Each workshop takes place over two days and includes a functional overview and a quotation for project implementation.

Topics covered include the following:

  • Business Requirement Analysis (location coverage, asset class coverage, and scenario coverage)
  • Data Requirement Analysis (Data sources, data harmonization, and the data delivery process)
  • Alert Management Requirements (Status concepts and workflows)

Rody Mulder

Head of Professional Services

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Rody brings a wealth of knowledge and expertise to b-next. He has 30+ years of project experience in the financial services industry, working on numerous and varied systems and solutions in Europe, North America and Asia.

Offering best services and support to our customers is our great delight

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Our support services ensure that help is always at hand from our team of experts whenever and wherever assistance is required.

We offer you the following:

  • Extensive on-demand, telephone and e-mail support
  • Consistent issues tracking
  • Secure access and remote support
  • Access to a current knowledge base of FAQs
  • Working Groups for specified disciplines